Privacy Policy

Sombra Logistics LLC – Privacy Policy

Effective date: January 8, 2026

Sombra Logistics LLC is a U.S.-based company with a business mailing address at 500 N State College Blvd, Orange, CA 92868.

This Privacy Policy explains how Sombra Logistics LLC (“Sombra”, “we”, “us”, “our”) collects, uses, and protects personal data when you visit our website, use our services, or otherwise interact with us.

We are committed to handling personal data in a lawful, fair, and transparent manner and in accordance with applicable data protection laws.

This Privacy Policy applies to:

• Visitors to our website and landing pages.
• Prospective and existing customers and their employees or representatives.
• Suppliers, vendors, and other business partners and their employees or representatives.
• Any person who contacts us by email or other channels listed on our website.

Our website may contain links to third‑party sites. Those sites are governed by their own privacy policies, and we are not responsible for their content or data practices.

Depending on your relationship with us and how you interact with Sombra, we may collect the following categories of personal data:

a) Contact and business information

• Name
• Company name and role or job title
• Business email address
• Business mailing or billing address
• Business phone number or other contact details

b) Service and account information

• Information related to transportation, warehousing, logistics, or other services we may provide
• Records of communications with us (such as emails and support inquiries)
• Preferences you share with us regarding how and when we contact you

c) Website and usage information

When you visit our website, we may automatically collect limited technical information, such as:

• IP address
• Browser type and operating system
• Referring URLs and pages visited on our site
• Date, time, and duration of visits

We use this information to operate, secure, and improve our website and understand how it is used. At this time, Sombra does not use cookies or tracking technologies for behavioral advertising.

We do not intentionally collect sensitive personal data (such as government ID numbers, financial account details, health information, or information about children) via our website. Please do not submit such information through our general contact channels.

We use personal data only for legitimate business purposes, including to:

• Respond to your inquiries and provide customer service.
• Provide, operate, and improve our logistics and related services.
• Prepare and send proposals, quotes, and agreements.
• Manage our business relationship with customers, suppliers, and partners.
• Maintain our internal records, including billing and accounting records.
• Protect the security and integrity of our systems, website, and services.
• Comply with applicable legal and regulatory requirements and respond to lawful requests.

We use personal data only where we have a valid legal basis, which may include:

• Contract performance – where processing is necessary to enter into or perform a contract with you or the organization you represent.
• Legitimate interests– such as operating and improving our business, communicating with you in the context of a business relationship, and protecting our rights, property, and systems, provided those interests are not overridden by your rights.
• Consent – where required by law, or where you choose to provide information voluntarily. You may withdraw your consent at any time as described in Section 8 below.

We do not sell personal data. We may share personal data only as reasonably necessary for the purposes described in this Policy:

• Service providers who perform services on our behalf (for example, IT hosting, email, analytics, accounting, or professional advisors). These providers are permitted to use personal data only to provide services to Sombra and must protect it appropriately.
• Business partners and counterparties where necessary to provide or receive services, such as carriers, warehousing partners, customs brokers, and other logistics‑related providers.
• Legal and regulatory authorities where required to comply with law, regulation, legal process, or a lawful request from government or law enforcement.
• Corporate transactions in connection with a merger, acquisition, sale of assets, restructuring, or similar transaction, subject to appropriate confidentiality safeguards.

In all cases, we share only the minimum personal data necessary for the intended purpose.

Sombra Logistics LLC is based in the United States. If you interact with us from outside the United States, your personal data may be transferred to, stored in, and processed in the United States or other jurisdictions that may have different data protection laws than those in your country.

Where required by applicable law, we will implement appropriate safeguards (such as contractual protections) to help ensure an adequate level of protection for your personal data when it is transferred internationally.

We use reasonable organizational, technical, and physical safeguards designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from us.

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including to:

• Maintain an active business relationship with you or the organization you represent.
• Provide services you or your organization have requested.
• Comply with legal, accounting, or reporting obligations.
• Resolve disputes and enforce our agreements.

When personal data is no longer required for these purposes, we will delete it or take steps to irreversibly de‑identify it, unless we are required by law to retain it for a longer period.

Depending on your location and applicable law, you may have certain rights regarding your personal data, which may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data in certain circumstances.
• Object to or request restriction of our processing of your personal data.
• Request portability of personal data you have provided to us, in certain circumstances.
• Withdraw consent at any time where processing is based on your consent.

These rights may be subject to limitations or exceptions under applicable law. We will evaluate each request and respond in accordance with applicable law.

To exercise your rights or to submit a privacy‑related request, please contact us as described in Section 10 below.

Our website and services are not directed to children, and we do not knowingly collect personal data from anyone under the age of 16. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

If you have questions about this Privacy Policy, our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

Sombra Logistics LLC

Mailing address: 500 N State College Blvd, Orange, CA 92868

Email: info@sombralogistics.com

We may request additional information from you to verify your identity before responding to certain requests.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. When we do so, we will revise the “Effective date” at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.